What is the general setting of the Center?
JY: It Feels very quiet, with not much activity going on. There are busy times with all the nurses bustling around. The level of hustle and bustle gets higher as one progresses through the levels, of course this depends on the mood of the residents on that day, I vividly remember that the nurse at level 4 was really positive about her job
Y: Its very bright and airy, and the nurses are all very cheerful and positive of their jobs despite the huge workloads!
Are there any problems that you can foresee T.Ware being able to help out with?
JY: I will like to think about ways on how to engage the residents more as they look really bored, to stop them from feeling confined to their bed
Y: Nurses are really busy and residents follow a certain schedule, I hope we can come up with a way for the residents to control their environment more.
Are these centers technology adoption friendly?
JY: Surprisingly, they are quite experimental, open to solutions that alleviate work loads. For example, they piloted a test on a smart bed which will alert the nurses if the resident try to get out of bed, even though there were loads of false positive
Y: Yes and no. No as in their current system is paper based and recorded, yes because they are piloting new technology, and the nurses are open to new devices that can help them with their job or provide more comfort to the resident